Delivery & Shipping Policy
We are pleased to offer delivery across the United Kingdom and selected international destinations. Our goal is to ensure your order reaches you quickly, securely, and in perfect condition.
UK Delivery
- Standard Delivery: Orders are usually dispatched within 1–2 working days after payment is received.
- Estimated delivery time within mainland UK is 2–5 working days.
- We use reliable third-party courier services (e.g. Royal Mail, DPD, or Evri).
- Delivery charges will be calculated at checkout and displayed before payment confirmation. We may offer free delivery promotions from time to time.
International Shipping
- We currently ship to selected countries across Europe and beyond.
- International delivery times typically range from 7 to 15 working days, depending on the destination and customs processing.
- Shipping fees are calculated based on weight, destination, and shipping method, and will be clearly shown at checkout before you complete your order.
- Please note that international customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country.
Order Processing & Payment Confirmation
- Orders are processed once full payment has been received.
- A payment confirmation email will be sent to you within 24 hours of receipt of payment.
- You will also receive a shipping confirmation and tracking details once your order has been dispatched.
Delivery Requirements
To avoid any delays:
- Please ensure your full delivery address, including postcode and contact telephone number, is accurate and complete at checkout.
- We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Missed or Failed Deliveries
If no one is available to receive the parcel at the time of delivery:
- The courier may leave a calling card with re-delivery instructions or leave the parcel in a safe place (if selected).
- It is your responsibility to follow up with the courier using the tracking information provided.
If you have any questions or issues related to your delivery, please contact us at:
📧 sales@funlearningstore.co.uk
📞 07777 709775